Terms & Conditions

Last updated: June 1, 2024

1. Introduction

Welcome to ShieldCase ("Company", "we", "our", "us")! These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of our website located at shieldcase.com (the "Site") and all related services offered by ShieldCase.

By accessing or using the Site, you agree to be bound by these Terms. If you disagree with any part of the Terms, then you may not access the Site or use our services.

2. Purchases

2.1 Order Acceptance

All orders placed through the Site are subject to acceptance by us. We may, at our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address.

We reserve the right to limit or prohibit orders that, in our judgment, appear to be placed by dealers, resellers, or distributors.

2.2 Prices and Payment

All prices shown on the Site are in US Dollars (USD) unless otherwise specified. Prices are subject to change without notice. We make every effort to provide accurate pricing information, but errors may occur. If we discover an error in the price of items you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.

Payment for all purchases must be made by credit card, debit card, PayPal, or other payment methods that we may offer from time to time. You represent and warrant that the payment information you provide is accurate, current, and that you are authorized to use the payment method provided.

2.3 Shipping and Delivery

We will make reasonable efforts to ship products within the estimated timeframes provided at checkout. However, shipping times are estimates only and are not guaranteed. We are not responsible for delays caused by factors outside of our reasonable control, such as customs processing, shipping carrier delays, or extreme weather conditions.

Risk of loss and title for items purchased from our Site pass to you upon delivery of the items to the carrier. You are responsible for filing any claims with carriers for damaged and/or lost shipments.

2.4 International Orders

If you are ordering from outside the United States, you are responsible for compliance with all applicable laws and regulations of the country where you will receive the products. You are also responsible for all customs duties, VAT, and other taxes or fees associated with importing the products into your country.

3. Product Information

3.1 Product Descriptions

We strive to provide accurate descriptions, specifications, and images for the products available on our Site. However, we do not warrant that product descriptions, specifications, pricing, or other content on the Site is complete, accurate, reliable, current, or error-free.

Colors of physical products may vary from their depiction on the Site due to variations in display settings and lighting conditions.

3.2 Product Use

Our products are designed to provide protection for electronic devices, but we do not guarantee that our products will prevent all damage to your devices under all circumstances. You are responsible for using our products as directed and for making your own assessment regarding the suitability of our products for your specific needs and use cases.

4. Returns and Refunds

For information about returns and refunds, please refer to our Refund Policy.

5. Intellectual Property

5.1 Site Content

The Site and its original content, features, and functionality are and will remain the exclusive property of ShieldCase and its licensors. The Site is protected by copyright, trademark, and other laws of both the United States and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of ShieldCase.

5.2 User Content

By posting, uploading, inputting, providing, or submitting content to the Site, you grant us and our affiliated companies and necessary sublicensees a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material.

You represent and warrant that you own or control all rights in and to the content you provide, and that such content does not violate these Terms or any applicable law.

6. Prohibited Uses

You agree to use the Site only for lawful purposes and in accordance with these Terms. Specifically, you agree not to:

  • Use the Site in any way that violates any applicable federal, state, local, or international law or regulation
  • Use the Site to engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Site
  • Use the Site in any manner that could disable, overburden, damage, or impair the Site
  • Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site
  • Use any manual process to monitor or copy any of the material on the Site or for any other unauthorized purpose without our prior written consent
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site
  • Attack the Site via a denial-of-service attack or a distributed denial-of-service attack
  • Otherwise attempt to interfere with the proper working of the Site

7. User Accounts

7.1 Account Creation

When you create an account with us, you must provide information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Site.

7.2 Account Security

You are responsible for safeguarding the password that you use to access the Site and for any activities or actions under your password. You agree not to disclose your password to any third party. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account.

We reserve the right to disable any user name, password, or other identifier, whether chosen by you or provided by us, at any time if, in our opinion, you have violated any provision of these Terms.

8. Disclaimer of Warranties

THE SITE AND ALL PRODUCTS OFFERED ON THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

SHIELDCASE, ITS SUBSIDIARIES, AFFILIATES, AND ITS LICENSORS DO NOT WARRANT THAT:

  • THE SITE WILL FUNCTION UNINTERRUPTED, SECURE, OR AVAILABLE AT ANY PARTICULAR TIME OR LOCATION
  • ANY ERRORS OR DEFECTS WILL BE CORRECTED
  • THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS
  • THE RESULTS OF USING THE SITE OR OUR PRODUCTS WILL MEET YOUR REQUIREMENTS

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

9. Limitation of Liability

IN NO EVENT SHALL SHIELDCASE, NOR ITS DIRECTORS, EMPLOYEES, PARTNERS, AGENTS, SUPPLIERS, OR AFFILIATES, BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

  • YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SITE OR OUR PRODUCTS
  • ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SITE
  • ANY CONTENT OBTAINED FROM THE SITE
  • UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT

WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, WHETHER OR NOT WE HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

IN NO EVENT SHALL OUR TOTAL LIABILITY TO YOU FOR ALL DAMAGES EXCEED THE AMOUNT YOU PAID TO US FOR PRODUCTS PURCHASED THROUGH THE SITE DURING THE TWELVE (12) MONTH PERIOD PRIOR TO ANY CAUSE OF ACTION ARISING.

10. Indemnification

You agree to defend, indemnify, and hold harmless ShieldCase, its subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site, including, but not limited to, your User Content, any use of the Site's content, services, and products other than as expressly authorized in these Terms, or your use of any information obtained from the Site.

11. Termination

We may terminate or suspend your account and bar access to the Site immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach the Terms.

Upon termination, your right to use the Site will immediately cease. If you wish to terminate your account, you may simply discontinue using the Site, or contact us to request account deletion.

All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

12. Governing Law

These Terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect.

13. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will try to provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site after those revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, please stop using the Site.

14. Third-Party Links

Our Site may contain links to third-party web sites or services that are not owned or controlled by ShieldCase.

ShieldCase has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party web sites or services. You acknowledge and agree that ShieldCase shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such web sites or services.

We strongly advise you to read the terms and conditions and privacy policies of any third-party web sites or services that you visit.

15. Contact Us

If you have any questions about these Terms, please contact us at:

ShieldCase
115 Connor Mountains
Reynoldsport, ST3 1EQ
United Kingdom

Phone: +442881540154
Email: support@shieldcase.com