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Have a question about our products? Need help with your order? We're here to help! Fill out the form below or use our contact information to get in touch with our team.

Get In Touch

Our customer support team is available Monday to Friday, 9am - 5pm (GMT) to assist you with any inquiries.

115 Connor Mountains, Reynoldsport ST3 1EQ
+442881540154
support@shieldcase.com
Company Registration: 26357275

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Frequently Asked Questions

How do I know which case is compatible with my phone?

All of our product pages specify which phone models the case is designed for. You can also use the search function to find cases specifically for your phone model.

What is your return policy?

We offer a 30-day return policy for all unused and undamaged products in their original packaging. Please visit our Refund Policy page for more details.

How long will it take to receive my order?

Standard delivery typically takes 3-5 business days within the UK and 7-14 business days for international orders, depending on your location.

Do your screen protectors affect touch sensitivity?

No, our premium screen protectors are designed with ultra-thin technology that maintains 100% of your device's touch sensitivity while providing maximum protection.